E-Commerce Operations & Platform Executive
Job Summary
The E-Commerce Operations & Platform Executive is responsible for the day-to-day management, monitoring, coordination, and operational support of the company's e-commerce platform. The role acts as a key coordination point between Management, the E-Commerce Development Team, US Sales Team, ERP/POS Team, IT Team, Product/Inventory Team, Photography Team, and other relevant departments, ensuring the website operates smoothly and that all product information displayed online is accurate, complete, and up to date.
Key Responsibilities
- E-Commerce Platform & Website Management
- E-Commerce Inventory & Product Updates.
- Product Image Quality & Image Management
- Product Pricing Verification
- Product Description & Information Verification
- Developer & E-Commerce Technical Coordination
- ERP / E-Commerce Coordination
- US Sales Team Coordination
- Website Testing & Quality Control
- E-Commerce Issue Tracking & Follow-Up
- Product-Related Coordination
- E-Commerce Improvements & Enhancements.
- Vendor & Service Provider Coordination
- Documentation & Reporting
Key Skills & Competencies
Good understanding of e-commerce websites, online business operations, and product management.
Understanding of website development processes.
Good knowledge of product inventory, pricing, images, and descriptions.
Ability to cross-check data between ERP and e-commerce platforms.
Experience coordinating with developers and technical teams.
Good website testing and quality-control skills.
Strong attention to detail, follow-up, and coordination skills.
Good troubleshooting, problem-solving, and communication skills.
Good documentation and reporting skills.
Ability to manage multiple requirements and prioritize tasks.
Basic knowledge of databases/SQL and web technologies will be an advantage.
Preferred Experience
3-5 years of experience in e-commerce operations, e-commerce support, website management, or a similar role.
Experience coordinating with website developers and working with e-commerce platforms.
Experience in product/inventory management for an e-commerce business.
Experience working with ERP/e-commerce integrations will be preferred.
Basic coding/SQL knowledge will be an advantage.
- Pay
- ₹45,000.00 - ₹65,000.00 per month
Benefits
Flexible schedule
Provident Fund
- Work Location
- In person
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