Customer Relationship Officer-Front Desk-Mehadipatnam-Hyd

TOOT DENTAL · Hyderabad

Pay₹14,000–17,000a month, as listed

WhereHyderabadTelangana

TypeFull time

Posted22 Oct8 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list49 named

Customer records maintenanceComputer operationCustomer complaint handlingCustomer relationship buildingAdministrative experience within healthcareInbound customer enquiry call handlingPhone communicationPayment processingCustomer appointment bookingDental receptionistComputer literacySpreadsheetsPatient appointment coordinationGreeting customersClient enquiry handlingInbound voiceEnglishEmail softwareBack office processingLocal languageClinical experienceHandling dissatisfied clientsAdministrative experience12th PassPayment collectionBachelor's degreeClient servicesCustomer relationship managementScheduling for multiple individualsProductivity softwareSecretarial workPatient orientationHandling patient queriesHealthcare facilities experienceGuest servicesPatient record updatingClient communication skillsPatient registrationManaging patient recordsVisit schedulingMedical appointment creationBillingCommunication skillsVisitor managementClient liaisonOffice phone managementMedical administrationReception managementFront office management

About this job

Job Description (JD): Front Office Co ordinator-CRO

Company: Tooth Dental /Dr Care Homeopathy
https: //tootdental.com/
Salary: 14,000 to 17,000 per month (depends on experience)
Location: Mehadipatnam, Hyderabad.

Role Summary

The Customer Relation Officer (CRO) / Front Office Executive is responsible for handling reception, patient coordination, appointments, calls, billing support, and ensuring a smooth customer experience at the clinic.

Key Responsibilities

Welcome patients and visitors professionally

Schedule, reschedule, and confirm appointments

Handle inbound and outbound calls

Guide patients to doctors/consultation rooms

Follow up with existing patients for reviews/treatments

Manage billing, payments, receipts, and reports

Resolve patient queries and complaints politely

Support clinic staff with daily operations

Required Skills

Good communication in English + local language

Customer handling skills

Basic computer knowledge (MS Word, Excel, Email)

Pleasant personality and grooming

Multitasking ability

Patience and problem-solving attitude

Qualification

Any Degree / Intermediate / 12th Pass (vari

Fresher or experienced candidates can apply

Preferred Experience

Receptionist / Front Office / Customer Service / Clinic experience

Interested individual can share their updated resume to 7337550168(What's App)

Regards

PRAVEEN- HR

TOOT DENTAL/Dr Care Homeopathy

7337550168

Job Type: Full-time
Pay: ₹14,000.00 - ₹17,000.00 per month

Experience

FRONT OFFICE/BILLING: 1 year (Preferred)
PATIENT CO ORDINATOR: 1 year (Preferred)
PRO: 1 year (Preferred)
Work Location: In person

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