AC
Genesys Cloud CX Engineer
Acme Services Private Limited · Richmond Town
Pay₹23L–24La year, as listed
WhereRichmond TownKarnataka
TypeFull time
Posted28 OctYesterday, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Job Description: Genesys Cloud CX Engineer / Developer with 5 8 years of overall contact-center experience and strong hands-on expertise in Genesys Architect, IVR/ACD/omnichannel routing, integrations and Data Actions, combined with practical Google Dialogflow CX/ES voice-bot development experience covering NLU, STT/TTS, DTMF, barge-in, webhook fulfillment and bot-to-agent handoff. Experience with REST APIs, GCP, SAP CRM integrations, Archy/Terraform and CI/CD is highly desirable. Best search k…
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