IT Support Engineer

Job Description: OEM coordination and Break/Fix hardware repair IMAC (install, move, add, change) activities for end-user devices and Video conferencing devices Smart-Hands support where resolutions cannot be made remotely Infrastructure hands and feet support in key locations Back-up tape rotation and POC for off-site pick up Driver testing for PC laptop/desktops Workstation patching remediation Resources will prioritize responding to and resolving SLA-based assignments over other duties Work …