Jobs›Staff Engineer, Hyderabad

Senior Staff Engineer (Salesforce, Service Ownership)

Nagarro · Hyderabad
PayPay not listed
WhereHyderabadTelangana
TypeFull time
Posted28 Oct2 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job

Job Description Requirements Experience : 7.5years Strong experience in Salesforce service ownership, production support, and end-to-end service management across multiple Salesforce organizations. Proven experience leading and managing Salesforce support teams, including workload allocation, capacity planning, performance monitoring, and resource scheduling. Strong understanding of IT Service Management (ITSM) processes, incident management, ticket management, SLA monitoring, and escalation ma…

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