Front Office Associate

Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Manage check-in and check-out processes efficiently
• Handle guest inquiries, requests, and complaints promptly
• Answer phone calls and direct them appropriately
• Maintain accurate guest records and reservations
• Coordinate with housekeeping and other departments for smooth operations
• Handle billing, payments, and basic cash transactions
• Ensure the reception area is clean and presentable

Requirements

• Minimum qualification: Graduate / Diploma in Hospitality (preferred)
• Good communication skills (English \& Hindi preferred)
• Basic computer knowledge
• Pleasant personality and professional appearance
• Strong customer service orientation
• Ability to work in shifts

Job Types

Full-time, Permanent

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Experience

• front office: 1 year (Required)

Work Location

In person