Business Development Specialist

You help grow a SaaS product from early adoption to repeatable revenue. You know how to connect problems with solutions, run a tight sales process, and close deals without corporate guardrails . What You’ll Do · Own the full sales cycle for SMB and mid-market customers: outreach, discovery, demos, proposals, and closing. · Build a predictable pipeline using outbound, inbound follow-up, and creative prospecting. · Understand customer workflows and clearly explain how the product solves pain points. · Adapt demos on the fly to match use cases across industries. · Work closely with founders to refine pricing, packaging, and messaging. · Capture and share customer feedback to help shape the product roadmap. · Build lightweight processes: email sequences, call scripts, demo decks, objection handling docs. · Support onboarding and early customer success to ensure fast time-to-value. · Track key metrics—pipeline health, win rates, cycle times—and recommend improvements. What You Bring · Experience selling SaaS products (ideally at an early-stage company). · Strong communication and solution-selling skills. · Comfort with quick learning cycles, product changes, and shifting priorities. · Ability to manage multiple deals with different timelines. · A proactive, persistent mindset—comfortable operating without a big brand behind you. · Basic understanding of common SaaS concepts (subscriptions, ARR/MRR, churn, onboarding, integrations). Nice-to-Have · Experience selling into specific verticals (Ops, Customer Experience and IT) · Familiarity with go-to-market strategy and how to convert free users to paid. · Experience using or setting up CRM workflows (Zoho or similar). · Ability to create content or collateral that supports sales (case studies, email sequences). Why This Role Matters · You bring in early revenue. · You help create repeatable sales processes. · You influence product direction with fresh customer insights. · You help build the foundation for a scalable SaaS GTM engine.