Collection Executive / Officer

Job Title: Tele Collection Executive Company Type / Industry: NBFC/Fintech Employment Type: Full Time Key Responsibilities;-  Contact customers through calls and other approved communication channels to recover overdue payments.  Follow up regularly with delinquent borrowers to maximize recoveries and reduce portfolio delinquency.  Negotiate suitable repayment plans and secure payment commitments from customers.  Advise customers on available payment options and encourage timely repayments.  Handle customer queries, disputes, and escalations professionally while maintaining a positive customer experience Experience Required  6 months to 2 years of experience in Collections, Tele-Collections, Recovery, or Customer Service within an NBFC, Bank, FinTech, or BPO.  Experience in handling unsecured loan collections and delinquent accounts is preferred Qualification  HSC/12th Pass candidates with relevant collection experience may also be considered Interview Round 1st Interview will be virtual round 2nd round interview will be Face to face