Associate Director - Data & BI

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Engagement and Solutions Lead - Data & BI is the strategic owner of the data and business intelligence solutions and stakeholder engagement charter, responsible for building and scaling the analytics, reporting, and data infrastructure that powers business decision-making. The role servesa as the senior-most bridge between business leadership and the Data & BI function, translating business priorities, operational challenges, and transformation goals into a coherent data strategy, robust BI architecture, and a high-performing analytics organization.

The role partners closely with Operations, WFM, Finance, HR, Learning, Engagement & Solutions, Direct to Ops, and Learning Technology teams across geographies to drive measurable, data-led business outcomes, and leads a team of data and BI managers, analysts, and engineers

Job title

Associate Director - Data & BI

Job Description

Key Responsibilities

Data & BI Strategy and Leadership

? Own the end-to-end data and BI solution strategy, aligning it to enterprise and business unit priorities.

? Define the target-state data architecture, reporting ecosystem, and analytics roadmap.

? Build, mentor, and lead a high-performing team of BI managers, data analysts, and data engineers.

? Establish data governance standards, data quality frameworks, and metric definitions as a single source of truth across functions.

? Champion a data-driven culture, embedding analytics and insight generation into business decision-making.

Business Partnership & Demand Management

? Serve as the primary senior interface between business stakeholders, including Operations, WFM, Finance, HR, and Learning, and the Data & BI function.

? Understand business priorities, operational challenges, and transformation opportunities, and translate these into data and BI solutions.

? Lead discovery workshops and requirement-gathering sessions with senior business and functional leaders.

? Build trusted relationships with business and functional leaders and act as a data thought partner and advisor.

? Own demand intake, qualification, prioritization, and governance for the Data & BI portfolio.

Solutioning, Analytics & BI Solution Delivery

? Lead problem definition, business analysis, and end-to-end BI and analytics solution design.

? Partner with Azure architects and technology teams to translate business needs into scalable Azure solutions.

? Assess Azure-based options considering business value, security, scalability, integration, and cost.

? Identify opportunities for cloud modernization, automation, analytics, and AI.

? Translate business needs into data requirements, reporting and dashboard specifications, and analytics solution objectives.

? Oversee development of dashboards, self-service reporting, predictive and diagnostic analytics, and automated insight delivery using Power BI and other reporting platforms.

? Partner with Engagement & Solutions, Direct to Ops, and Learning Technology teams to embed Data & BI capabilities into fit-for-purpose business solutions.

? Evaluate and drive adoption of AI- and analytics-enabled solutions, automation, and workflow tools to enhance decision speed and accuracy.

? Ensure all Data & BI solutions align with business strategy, governance standards, and expected outcomes.

Portfolio & Governance

? Own portfolio planning, prioritization, and roadmap development for Data & BI initiatives.

? Define objectives, scope, success criteria, and expected business outcomes for Data & BI initiatives.

? Monitor initiative progress, data platform health, and adherence to governance and compliance standards.

? Prepare and present data strategy updates, portfolio status, and key decision points to senior leadership and executive stakeholders.

Stakeholder Management

? Manage senior and executive stakeholder expectations and communication on data strategy and analytics outcomes.

? Facilitate alignment across business functions, geographies, and BOLT teams on data priorities.

? Resolve ambiguity, competing priorities, and scope-related challenges across the Data & BI portfolio.

? Act as a trusted advisor to business leaders on data strategy, insight generation, and analytics maturity.

Key Deliverables

? Data & BI strategy and roadmap aligned with the Head of Data & BI and stakeholders

? Business Requirements Documents (BRDs) for data and analytics initiatives

? Functional requirements, data models, and reporting specifications

? Dashboards, scorecards, and self-service analytics solutions

? Solution assessments and recommendation papers

? Business cases and benefit realization plans for data initiatives

? Portfolio prioritization recommendations

? Data governance framework and metric standardization documentation

? Demand pipeline and initiative roadmap

? Stakeholder communication and governance artifacts

? Team capability-building and performance management plans

Key Skills & Competencies

Functional

? Data & BI strategy and roadmap ownership

? Business analysis and requirements management

? Solution consulting

? Stakeholder management

? Business process improvement

? Prioritization and roadmap planning

? Change management

? Agile and Waterfall methodologies

? Data governance and metric standardization

? Team building and people leadership

Technical

? Data Analytics and Business Intelligence at an advanced or expert level

? Power BI and enterprise reporting platforms, with hands-on and architectural fluency

? Data modeling, da