Customer Success Specialist freshers

Customer Onboarding: Guide new clients through setup, configuration, and early-stage training to ensure a smooth transition. • Relationship Management: Maintain regular touchpoints with a dedicated portfolio of clients to understand their evolving business goals. • Product Adoption: Monitor customer health scores and product usage data to identify accounts that need additional training or guidance. • Retention & Renewals: Drive account renewals, identify expansion or upselling opportunities, and proactively mitigate churn risks. • Advocacy & Feedback: Act as the internal voice of the customer, gathering feedback to share with product and operations teams for continuous improvement.

Pay

₹18,000.00 - ₹24,000.00 per month

Benefits

Flexible schedule

Paid sick time

Work from home

Work Location

In person