Sales Development Representative

Job Description - Sales Development Representative

Reporting to

GM Sales

Department

Sales

Location

Delhi

About Us

Restroworks is a leading cloud-based restaurant technology platform that powers over 20,000 restaurants in 50+ countries. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience.

Restroworks’ unified technology platform empowers restaurants with a full-stack cloud, including Point of Sale (POS), Inventory Management, Integrations, Analytics, and CRM. Renowned restaurant chains, including Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs, are among the many brands using Restroworks to manage their processes, people, and places of operation. Restroworks has been awarded as a global leader in Restaurant Management Software by G2 and recognized as a Great Place to Work-Certified™ organization.

To know more, visit www.restroworks.com

About the Role

We are looking for an experienced and high-performing SDR/Senior SDR to be part of our Sales Development team focused on the India market. This role is critical in driving pipeline generation through strategic outbound and inbound efforts.

Key Responsibilities

Own and drive lead generation strategy across outbound and inbound channels

Build and optimize processes for prospecting, qualification, and pipeline

creation

Develop strong understanding of ICP (Ideal Customer Profile) across Enterprise

and Mid-Market segments

Collaborate closely with Sales, Marketing, and Revenue Operations teams to align

on pipeline goals

Monitor key metrics such as conversion rates, outreach effectiveness, and pipeline contribution

Drive adoption of tools, CRM hygiene, and best practices in sales development

Analyze performance data and continuously refine strategies for better outcomes

Required Skills & Qualifications

3-5 years of experience in Sales Development / Lead Generation roles

Proven track record in outbound and inbound lead generation role

Strong exposure to the India market, with deep understanding of Enterprise and Mid-Market customers

Prior experience in a technology / SaaS environment is mandatory

Exceptional communication, presentation, and interpersonal skills

Data-driven mindset with the ability to translate insights into action

Hands-on experience with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms

Preferred Qualifications

Familiarity with modern sales tech stack and automation tools

Ability to work cross-functionally in a fast-paced, dynamic environment

What We Offer

Opportunity to work in a high-impact team in a fast-growing SaaS company

Collaborative and open culture with strong leadership support

Competitive compensation and performance-driven incentives

Exposure to enterprise sales strategy and global best practices