Senior Knowledge Engineer, AI Enablement & Knowledge Systems
Blackbaud · Hyderabad
PayPay not listed
WhereHyderabadTelangana
TypeFull time
Posted22 Sep46 days ago, from the company site
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
We are looking for a Senior Knowledge Engineer to drive the optimisation of Blackbaud's knowledge ecosystem, supporting customers, support professionals, and AI-enabled experiences. You will design and maintain knowledge standards, collaborate across teams, and ensure knowledge quality. Ideal candidates have experience in knowledge management and customer support operations.
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