Account Manager

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management in Noida. Drive product adoption, upsell strategies, and cross-selling initiatives to achieve a 30% revenue increase year-over-year. Engage effectively with stakeholders to enhance client satisfaction and loyalty in TestMu AI's evolving platform.

What you'll do

• Drive product adoption within key accounts, focusing on initiatives that boost adoption by 40%.

• Execute upsell opportunities that lead to a 20% increase in sales across accounts.

• Expand the footprint within current accounts through strategic cross-selling, ensuring high-level client satisfaction.

• Serve as the primary contact for all client communications and navigate client organizations to identify key decision makers.

• Analyze account performance and provide strategic feedback to product teams, leveraging industry insights for continuous improvement.

Requirements

• Proven revenue growth from key account management — we will ask for examples from your past roles.

• Demonstrated ability to execute upsell strategies — come ready to discuss your initiatives.

• Successfully upsold products, achieving a 20% increase in sales — we will explore how you achieved this.

• Managed and retained top-tier clients for over 5 years, demonstrating effective stakeholder relationship management.

• Led initiatives that boosted product adoption by 40% — bring insights from these experiences.

Why this seat exists now

This role is critical for advancing revenue growth by nurturing and expanding key accounts through strategic relationship management. The seat exists to drive product adoption, upsell strategies, and expand through cross-selling, all while maintaining high client satisfaction and loyalty. It is pivotal during our transition of redefining the quality engineering lifecycle with AI-native solutions.

Who this isn't for

• Candidates seeking remote or hybrid work arrangements; this role is fully onsite in Noida.

• Those uncomfortable with managing complex stakeholder relationships.

• Candidates not interested in strategic expansion within AI-native platforms.