Back Office Executive

We are seeking a highly organized and detail-oriented Back Office Executive to join our team at PNB MetLife. As a Back Office Executive, you will be responsible for providing administrative support to ensure smooth operations of the branch. You will be handling various tasks such as data entry, document verification, policy processing, and customer service. Key Responsibilities: - Policy Processing: - Process new policy applications and endorsements - Verify policy documents and ensure completeness - Update policy records in the system - Customer Service: - Respond to customer queries and resolve issues - Provide information on policy details and premiums - Handle customer complaints and feedback - Data Entry and Verification: - Enter data accurately and efficiently - Verify documents for completeness and accuracy - Ensure compliance with regulatory requirements - Administrative Tasks: - Maintain records and files - Assist in preparing reports and statements - Perform other administrative tasks as assigned Required Skills and Qualifications: - Education: 12pass and above - Experience: freshers and experienced both are preferred - Skills: - Excellent communication and interpersonal skills - Strong organizational and time management skills - Ability to work independently and as part of a team - Knowledge of insurance products and regulations is a plus What We Offer: - Competitive salary and benefits - Opportunities for growth and development - Friendly and supportive work environment