Front Desk Receptionist

Job Summary We are looking for a friendly, energetic, and well-presented Front Desk Receptionist to manage the gym reception, assist members, handle enquiries, and support daily gym operations. Key Responsibilities: Welcome and greet gym members and visitors. Handle calls, WhatsApp messages, and walk-in enquiries. Explain gym memberships, packages, offers, and facilities to potential customers. Handle membership registrations, renewals, and payments. Maintain member records and update databases. Follow up with leads and prospective members. Schedule gym tours, trainer consultations, and appointments. Coordinate with trainers and management regarding member requirements. Handle customer queries and provide timely assistance. Maintain daily attendance and front-desk records. Ensure the reception area is clean and organized. Support the team with basic administrative and promotional activities. RequirementsGood communication and customer-handling skills. Friendly, confident, and presentable personality. Basic computer knowledge. Comfortable handling calls and WhatsApp enquiries. Good follow-up and coordination skills. Ability to work in shifts, including weekends. Prior gym/reception/customer service experience is an advantage. Freshers can also apply. Key Skills: Freshers can also apply. Customer Service Communication Sales & Follow-up Membership Handling WhatsApp Administration Ideal Candidate: Someone who is energetic, approachable, responsible, and comfortable interacting with different types of customers in a fitness environment.