Delivery Quality Lead

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Department

Quality Delivery Lead

Experience

3–5 years (Software QA / Functional Quality Assurance, ideally within ERP, Freight Forwarding, or Logistics domains)

Education

Any Bachelor’s Degree (B.E./B.Tech, B.Sc Computer Science, BCA, B.Com/M.Com with ERP QA experience)

Role Overview: Lead the end-to-end functional validation process for application change requests across Fresa Gold and Fresa Global before customer delivery and live production deployment.

Key Responsibilities

Plan, schedule, and assign validation tasks across team members for all application change requests (CRs) and patch releases.

Review functional test coverage and ensure test scenarios thoroughly address core freight forwarding and logistics workflows.

Monitor, track, and triage reported issues; coordinate directly between Development and Quality Delivery teams to expedite bug fixes.

Conduct sign-off reviews and enforce strict release criteria before any build moves to customer UAT or LIVE environments.

Drive root-cause analysis on release-related defects and implement verification improvements to minimize post-release issues.

Mentor and guide Delivery Quality Analysts in checklist creation, workflow testing, and documentation discipline.

Required Skills & Competencies

Proven experience leading functional quality testing and release verification cycles.

Strong domain understanding of freight forwarding, supply chain, customs clearance, or ERP finance workflows.

Deep knowledge of end-to-end SDLC, UAT management, and defect life cycle tracking.

Strong leadership, task-delegation, and stakeholder-management skills.

Hands-on familiarity with defect tracking systems (Jira, Mantis, or internal ticketing systems) and SQL/database querying for backend verification.

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