Customer Support Executive

advanced gro hair · Chennai

Pay₹15,000–23,000a month, as listed

WhereChennaiTamil Nadu

TypeFull time

Posted29 OctYesterday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list43 named

Sales objection handlingCustomer records maintenanceRecord-keepingCold callingInbound salesOutbound lead nurturingCustomer relationship buildingProduct recommendationInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingDigital register maintenanceCustomer appointment bookingClient detail updatesPatient appointment coordinationSales needs analysisLead list managementClient enquiry handlingInbound voiceOutbound telemarketingEnglishClient data maintenance in CRMClient needs assessmentLocal languageLead conversionTamilLead nurturingClient servicesPhone canvassingScheduling for multiple individualsTelesalesCRM system proficiencyClient communication skillsTelemarketingVisit schedulingAfter-call work proceduresClient educationMedical appointment creationSales follow-upSales appointment settingClient interaction via phone callsCustomer data entry

About this job

Pay: ₹18,000.00 - ₹23,000.00 per month

Job description

Handle inbound enquiries and make outbound calls to potential clients.

Explain slimming, weight-loss and wellness treatments/packages.

Understand customers' requirements and suggest suitable programs.

Convert enquiries into clinic visits, consultations and enrollments.

Follow up with leads through calls/messages.

Maintain lead, call and conversion records in CRM/manual registers.

Meet daily, weekly and monthly call targets.

Coordinate appointments with front desk, counsellors and clinic managers.

Handle basic customer questions and objections professionally.

Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.

Fluency in Communication is mandatory

Application Question(s)

Immediate Joining

Flexible to work on Weekends

Fluency in Communication

Experience: Minimum 6 months required

Language

English (Required)

Tamil (Required)

Work Location: In person.
CONTACT: 9080605483
Pay: ₹15,000.00 - ₹23,000.00 per month
Work Location: In person

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