Logistics Cum Customer Service (3-8 Yrs)

We are looking for a proactive and customer-focused Logistics & Customer Service Executive with 3-7 years of experience in the shipping and logistics industry.

Key Responsibilities

Coordinate import and export shipments from booking to delivery.

Communicate with shipping lines, customers, and internal teams.

Track shipments and provide timely status updates to customers.

Handle documentation such as BL, invoices, packing lists, and customs-related documents.

Resolve customer queries and service issues efficiently.

Monitor delivery schedules and ensure timely execution.

Maintain records and prepare logistics reports.

Ensure compliance with company and customer requirements.

Requirements

3-7 years of experience in Shipping, Freight Forwarding, NVOCC, or Logistics companies.

Good knowledge of import/export operations and shipping documentation.

Strong communication and customer handling skills.

Proficiency in MS Office and logistics systems.

Ability to work in a fast-paced environment and manage multiple shipments.

Job Type

Full-time

Pay

₹30,000.00 - ₹40,000.00 per month

Benefits

Health insurance

Provident Fund

Experience

Freight

3 years (Required)

Language

English (Required)

Shift availability

Day Shift (Required)

Night Shift (Required)

Work Location

In person