Call Centre Executive

GERI CARE HOSPITALS · Chennai

PayPay not listed

WhereChennaiTamil Nadu

TypeFull time

Posted26 Oct13 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list21 named

Customer records maintenanceRecord-keepingCustomer complaint handlingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceEnglishClient data maintenance in CRMMaster's degreeBachelor's degreeClient servicesCRM system proficiencyProviding product informationAfter-call work proceduresComplaint resolution call handlingClient interaction via phone callsCustomer account updatingCustomer data entry

About this job

Job description

Answering inbound calls and responding to customer inquiries.

Providing product or service information and addressing customer concerns.

Handling customer complaints and resolving issues.

Ensuring a positive customer experience.

Documenting all call information according to standard procedures.

Maintaining accurate records of customer interactions.

Updating customer information in CRM systems.

Job Type: Full-time

Benefits

Provident Fund

Work Location: In person
Work Location: In person

Similar jobs in ChennaiSee all →

Call Centre BPO ExecutiveUptimised Seo Llp · Chennaivia Apna Call Centre ExecutiveGERI CARE HOSPITAL · Chennaivia Indeed Call centre supervisorGeoconcept India Private Limited · Chennaivia Indeed Call Centre Executive- FeedBMR Groups · Chennaivia Adzuna Call Centre ExecutiveFABHEADS AUTOMATION PRIVATE LIMITED · Chennaivia SimplyHired

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →