Computer Technician

Job Description – Computer Technician Position: Computer Technician – Laptop Refurbishment & Service Location: Manikonda, Hyderabad Working Hours: 9:00 AM to 6:00 PM Employment Type: Full-Time Job SummaryWe are looking for a Computer Technician with hands-on experience in laptop repair and refurbishment. The candidate will be responsible for the end-to-end refurbishment of used/refurbished laptops , from physical inspection and repair to painting, cleaning, QC and final readiness for sale or rental. Key Responsibilities1. Laptop Repair & TroubleshootingDiagnose and repair laptop hardware and software issues. Troubleshoot and replace RAM, SSD, HDD, battery, keyboard, display, hinges, charging ports, fans and other components . Perform motherboard-level/basic electronic troubleshooting where applicable. Install and configure Windows, drivers and required software. Perform BIOS configuration and hardware diagnostics. Resolve overheating, booting, charging, display and connectivity issues. 2. End-to-End Laptop RefurbishmentReceive and inspect used/lot laptops for refurbishment. Conduct complete physical, hardware and functional assessment . Prepare a refurbishment/repair requirement for each laptop. Dismantle, clean, repair and replace defective components. Upgrade RAM/SSD and other components wherever required. Perform internal cleaning, thermal paste replacement and fan servicing. Clean and restore laptop body, keyboard, screen and ports. Ensure the laptop is professionally refurbished and ready for deployment. 3. Laptop Painting & Cosmetic RestorationPerform laptop body painting and cosmetic restoration . Repair/prepare scratched, damaged or faded laptop covers before painting. Carry out proper surface preparation, sanding, masking and finishing. Ensure uniform and professional paint quality. Maintain proper safety and cleanliness standards while handling painting work. Perform final cosmetic inspection after painting. 4. QC & Final TestingPerform complete Quality Control (QC) after refurbishment. Test display, keyboard, touchpad, camera, microphone, speakers, Wi-Fi, Bluetooth, USB ports, HDMI and charging. Check battery health and overall system performance. Verify Windows activation, drivers and required applications. Ensure there are no pending hardware or software issues before marking the laptop as Ready/Available for Rent or Sale . 5. Ticket ManagementAttend and manage repair/service tickets assigned to the technician. Update ticket status, diagnosis, action taken, parts used and resolution. Maintain proper service history against each asset/laptop. Follow TAT for completing assigned tickets. Ensure pending tickets have a proper reason and next action. Close tickets only after successful repair and QC. 6. Inventory & Asset ManagementMaintain proper records of laptops received for refurbishment. Track components removed, replaced and consumed. Update asset numbers and refurbishment status. Coordinate with the inventory/operations team for movement of laptops. Maintain proper segregation of New / Under Maintenance / Refurbishment / QC / Ready for Rent / Ready for Sale stock. Candidate Requirements1–3 years of hands-on experience in laptop repair and refurbishment preferred. Strong practical knowledge of laptop hardware. Experience with refurbished/used laptops or bulk laptop lots will be an advantage. Experience in laptop painting/cosmetic restoration is preferred. Good knowledge of Windows installation, drivers and troubleshooting. Ability to independently diagnose and resolve technical issues. Good attention to detail and quality. Ability to handle multiple laptops and service tickets simultaneously. Ideal CandidateThe ideal candidate should be a hands-on technician who can independently take a laptop from “Received/Defective” → Diagnosis → Repair → Cosmetic Restoration/Painting → Cleaning → Software Installation → QC → Ready for Rent/Sale .