Jobs›Service Advisor, Chennai

Service Advisor (Periodic Maintenance & General Repair)

TVS Mobility Private Limited · Chennai
Pay₹20,000–35,000a month, as listed
WhereChennaiTamil Nadu
TypeFull time
Posted24 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list31 named
Customer follow-upsCustomer communicationAfter-sales serviceCustomer relationship buildingAuto estimatingDocument preparationOperations coordinationITI DiplomaGreeting customersClient enquiry handlingMechanical EngineeringDiploma – Mechanical EngineeringMaintenance activity documentationStakeholder coordinationAutomotive customer service experienceCustomer expectation managementClient servicesCustomer relationship managementWork order creationDiploma in Mechanical EngineeringClient status updatesCost estimate preparationCost estimatesClient communication skillsDiplomaCommunication skillsMechanical knowledgeClient liaisonTeam coordinationAfter-sales follow-upDiploma – Automobile Engineering
About this job
Role
SA PMGR – Service Advisor (Periodic Maintenance & General Repair)

Job Summary: Handle customer service requirements related to periodic maintenance and mechanical repairs, ensuring customer satisfaction, service quality, and timely vehicle delivery.

Location
Chennai

Key Responsibilities

Receive customers and understand their vehicle service requirements.

Explain periodic maintenance schedules and mechanical repair needs.

Prepare job cards, estimates, and service documentation.

Coordinate with technicians and workshop teams for repair progress.

Provide customers with regular service updates and explain invoices.

Ensure timely delivery and follow up on customer satisfaction.

Requirements

Experience as a Service Advisor in an automobile dealership preferred.

Knowledge of vehicle maintenance and mechanical repairs.

Good communication, customer-handling, and coordination skills.

Diploma or ITI in Automobile or Mechanical Engineering preferred.

Pay
₹20,000.00 - ₹35,000.00 per month

Benefits

Cell phone reimbursement

Food provided

Health insurance

Internet reimbursement

Provident Fund

Work Location
In person

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