Front office / Receptionist – Physiotherapy Clinic

Roles & Responsibilities

Welcome patients and visitors and ensure a friendly reception experience.

Handle incoming phone calls, WhatsApp enquiries and patient queries.

Schedule, reschedule and confirm patient appointments.

Register new patients and maintain accurate patient records.

Coordinate with physiotherapist regarding patient appointments and treatment schedules.

Manage patient check-ins and ensure smooth patient flow.

Handle consultation and treatment fee collections through cash, UPI and other payment modes.

Generate bills and receipts and maintain daily payment records.

Follow up with patients regarding upcoming appointments and missed visits.

Maintain patient attendance, appointment and follow-up registers.

Prepare daily patient visit and collection reports.

Maintain the cleanliness and organisation of the reception and waiting areas.

Monitor stationery and basic clinic supplies and coordinate replenishment.

Maintain confidentiality of patient information and medical records.

Perform general administrative and front-office duties as assigned by the clinic management.

This is a part-time position with limited working hours. The candidate is required to be present at the clinic only during the evening shift, from 5:00 PM to 8:00 PM.

Pay

₹5,000.00 - ₹8,000.00 per month

Work Location

In person