Associate Manager – Talent Acquisition (IT & Non-IT)

Job Brief

The Associate Manager – Talent Acquisition will be responsible for managing recruitment operations, leading and developing the recruitment team, and partnering with business stakeholders to fulfil workforce requirements across IT and Non-IT functions. The role requires demonstrated experience in team management, recruitment planning, stakeholder engagement, and performance monitoring, along with the ability to drive hiring outcomes, strengthen recruitment processes, and ensure timely and quality talent acquisition.

Essential Responsibilities

Team Leadership & Management

Lead, guide, and mentor the Talent Acquisition team to achieve recruitment targets and business hiring objectives.

Allocate recruitment requirements, monitor team productivity, and ensure clear ownership and accountability.

Conduct regular performance reviews, provide constructive feedback, and support team members' professional development.

Identify capability gaps and implement coaching and knowledge-sharing initiatives to strengthen team effectiveness.

Foster a collaborative, accountable, and performance-driven team environment.

Talent Acquisition & Workforce Planning

Manage recruitment across IT and Non-IT functions, including technical, support, marketing, banking and finance, BPO, and graphic design roles.

Partner with HR and business stakeholders to understand workforce plans, hiring priorities, and resource requirements.

Develop sourcing strategies and talent pipelines to address current and anticipated hiring needs.

Monitor recruitment progress and ensure timely closure of positions in line with agreed hiring timelines.

Review hiring trends, identify recruitment challenges, and recommend solutions to improve hiring effectiveness.

Stakeholder Management

Build strong working relationships with hiring managers and business leaders to understand role requirements and recruitment expectations.

Lead requirement briefing discussions and align stakeholders on candidate profiles, selection criteria, and hiring timelines.

Provide regular recruitment updates, manage expectations, and proactively address delays and hiring bottlenecks.

Facilitate timely interview feedback, selection decisions, and offer approvals.

Act as a key point of contact for recruitment-related escalations and ensure effective resolution.

Recruitment Governance & Performance Monitoring

Track recruitment metrics, including time-to-hire, offer acceptance, offer-to-join ratio, and recruiter productivity.

Maintain accurate recruitment MIS, dashboards, and periodic reports for management review.

Monitor team performance against agreed targets and implement corrective actions where required.

Standardize recruitment practices and ensure adherence to established processes and reporting requirements.

Identify opportunities to improve sourcing effectiveness, candidate experience, and overall recruitment turnaround time.

Hands-on Recruitment Delivery

Actively drive end-to-end recruitment, from requirement understanding and sourcing to candidate assessment, interview coordination, offer rollout, and joining.

Independently manage and close critical, niche, and challenging positions across IT and Non-IT functions.

Support recruiters in complex hiring assignments, sourcing challenges, and stakeholder escalations.

Maintain active candidate pipelines and ensure consistent candidate engagement throughout the recruitment lifecycle.

Balance individual hiring responsibilities with team management and overall recruitment delivery.

Job Requirements

Graduation in any discipline.

6–10 years of hands-on experience in IT and non-IT recruitment.

Minimum 2 years of recent team-handling experience is mandatory.

Proven experience in end-to-end recruitment across volume/mass hiring, mid-level positions, and multiple organizational levels.

Experience recruiting for diverse functions, including IT, marketing, banking and finance, BPO/ITES, graphic design, and support functions, will be preferred.

Strong sourcing expertise across job portals, LinkedIn, referrals, recruitment agencies, and professional networks.

Hands-on experience with an Applicant Tracking System (ATS) and recruitment reporting tools.

Ability to build proactive talent pipelines and manage multiple hiring requirements simultaneously.

Strong stakeholder management skills with the ability to partner effectively with hiring managers and business leaders.

Demonstrated ability to achieve hiring targets and deliver results in a fast-paced, dynamic environment.

Excellent communication, negotiation, interpersonal, and candidate engagement skills.

Strong leadership, team coordination, planning, and organizational abilities.

Self-motivated, goal-oriented, proactive, and results-driven approach.

Strong analytical skills to monitor recruitment metrics and identify opportunities for improvement.

Key Competencies

Talent Sourcing & Market Mapping

End-to-End Recruitment Management

IT & Non-IT Hiring Expertise

Stakeholder & Candidate Management

Recruitment Analytics & Reporting

Team Leadership & Recruiter Development

Negotiation & Offer Management

Planning, Prioritization & Execution

Ownership, Accountability & Continuous Improvement

About Integrative Systems

Guided by the promise “Futureproof Your Business,” Integrative Systems is a trusted global technology partner with over 25 years of experience delivering end-to-end IT and non-IT business solutions.

A six-time Inc. 5000 honoree and Great Place to Work certified, we operate as an extension of our clients' teams across five core service pillars.

Business Software Applications across IBM i/AS400, Microsoft (.NET, Power BI), and enterprise ERP platforms.

Artificial Intelligence (AI) consulting, custom application development, and automated workflow solutions.

Infrastructure & Cyber Security providing 24/7 L1–L3 application support, hardware management, and threat defense.

ITES & Back-Office Services