ID
Process Manager - Retail Operations RCC Dispute
IDFC FIRST Bank · Thane
PayPay not listed
WhereThaneMaharashtra
TypeFull time
Posted31 Oct9 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
Job Requirements About the Role The Process Manager – Retail Operations RCC Dispute (E) in the Recon, Compliance & Controls department is responsible for managing customer-reported complaints and disputes in accordance with regulatory and network-defined guidelines. The role focuses on enhancing the complaint resolution framework, driving root cause analysis, improving turnaround times (TAT), and ensuring accurate and compliant dispute handling. The position requires strong process knowledge, s…
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