Senior Associate – Service Delivery

Black Box · Across India

PayPay not listed

WhereAcross India

TypeInternship

Posted31 Oct3 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description Primary Roles & Responsibilities: Respond to calls, tickets and emails, and troubleshoot reported issues in a Service desk environment. Troubleshoot escalated issues and help L1 support team to resolve end user’s trouble tickets. Consult and collaborate with other IT departments to resolve issues quickly and efficiently, when needed. Escalate unresolved issues to the appropriate internal channel Diagnose and troubleshoot applications, operating systems and software issues, and techn…

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