Visa Counsellor

We are looking for a confident, responsible, and result-oriented Visa Counsellor to join our team. The candidate will be responsible for counselling clients/students regarding visa and immigration processes, understanding their requirements, assessing their profiles, and guiding them through the complete application process. Key ResponsibilitiesCounsel students/clients regarding visa and immigration options based on their profile and requirements. Explain visa requirements, eligibility criteria, documentation, application procedures, and timelines clearly. Assess client profiles and suggest suitable visa categories/countries. Handle client queries through calls, WhatsApp, email, and face-to-face meetings. Assist clients in preparing and organizing the required documentation. Ensure visa applications and supporting documents are complete and accurate. Coordinate with internal teams for documentation, applications, and follow-ups. Keep updated with changes in visa rules, immigration policies, documentation requirements, and application procedures. Maintain proper records of clients, applications, follow-ups, and case status. Follow up with prospective clients and convert enquiries into successful applications. Build strong relationships with clients and provide professional support throughout the process. Meet individual and team counselling/conversion targets. Required Skills & QualificationsBachelor's degree in any relevant field. Prior experience in visa counselling, immigration, overseas education, or customer counselling will be preferred. Excellent communication and interpersonal skills. Good knowledge of MS Office and basic computer applications. Strong convincing, counselling, and follow-up skills. Ability to handle multiple clients and cases simultaneously. Good English communication skills; knowledge of Hindi/local language will be an advantage. Positive attitude, professional appearance, and client-focused approach. Ability to work effectively in a target-oriented environment. What We OfferCompetitive salary package. Performance-based incentives. Professional growth and career development opportunities. Supportive and professional work environment. Training and learning opportunities.