IP Billing Executive
DAILY BILL DISTRIBUTION
o Make sure that every patient will get daily bill
o Any quires related to billing resolved it and has to communicate to patient / relative.
o Counseled patient / relative for outstanding protocol.
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COORDINATE THE DISCHARGE FORMALITIES
o Take discharges tentative discharge list from RMO’s floor.
o Start discharge formalities once it gets conformed by floor RMO and get complete with in 30 mints.
o Checked with Staff nurse that all unused medicine has to be return to pharmacy
o Checked that Discharge summary has to be ready.
o Completes all the billing entries.
o Checked form OT, Blood Bank, pathology, radiology ( if any entries pending)
o Put discharge notification.
o Cash Patient - Guide the relative for billing settlement to customer support
o TPA Patient - checks the statues with the TPA Department and explain patient for waiting time, other formalities etc.
o Keep Report file ready for hand over once he/ she settled the bill. With pending report slip.
o Intimate RMO to explain the summary
o Intimate Nurse for IV Line removal, etc.
ANSWERED THE PATIENT’S / RELATIVE QUIRES
o Understand the patient’s / relative’s problem, quires, issues.
o Explain them procedure/ protocol if any confusion( as per the guide lines)
If any complaint - understand and try to solve it. Give patient proper explanation, make assured that complaint resolved. If it is not in the capacity escalated the issue to the Seniors ( Executive, floor Manager, RMO in charge , Nurse Manger, Billing Manger)Escalation of the issue has same day (as early as possible)
MS Office proficiency
Effective interpersonal communication skill and presentation skills
Ability to organize; prioritize and work efficiently under pressure and subject to changing priorities;
Managing multiple tasks.
Problem solving attitude.
Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →