Health Care Assistant

• Receive telephone calls related to OPD appointments and provide necessary guidance and information to the person calling.

• Check inventory of the assigned unit / Consulting rooms and report any discrepancies to the Team Leader/ Deputy Nursing Officer.

• Ensure that the consulting rooms are kept ready with all necessary articles/equipments for the scheduled OPD

• Receive patients and relatives to the department, check whether they are here for first visit or follow up visit and guide them accordingly

• Check the vital signs, Height, Weight and Body Mass Index (BMI) when required.

• Ensure that the patients are attended to and escorted to the consulting rooms

• Assist the doctor as required during consultation / procedures

• Provide education to the patient and relative regarding Diet, Medicatin and follow up

• Assist the patient to get the investigations/procedures done in the hospital at the earliest

• Guide the patient and relatives to different departments and escort them if needed.

• Check and ensure that all investigation reports are available in the patient's file for the consultant to review during follow up visits

• Assist patients in meeting nutritional/elimination needs as required

• Indent and receive departmental requirements in coordination with the team leader

• Escorts patient/relative to the casualty department incase of any emergency

SAFETY

Transports patient within hospital and in ambulance for treatment and or procedure

Strictly follows departmental safety protocols