NE
Business Process Executive
Nexus Software System · Pune
Pay₹1.5L–8.5La year, as listed
WherePuneMaharashtra
TypeFull time
Posted31 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list32 named
Quality indicator monitoringRecord-keepingCustomer communicationSales reportingOperations efficiency analysisData analysis reportingStandard operating procedures implementationWorkflow managementClient enquiry handlingBack office operationsKPI reportingMetrics reportingBack office processingCustomer enquiry handlingRegulatory compliance monitoringContinuous improvementClient servicesQuality improvementQuality compliance managementQuality inspectionData entryQuality control problem-solvingCompliance support tasksProblem identificationRoot cause analysisDocumentation handlingEscalation handlingProcess managementBillingKPI analysisIssue reportingOperational performance reporting
About this job
Workflow Execution: Handle daily operational, administrative, or customer-facing processes (such as data entry, accounts, billing, or client support) according to standard operating procedures (SOPs).
- Process Analysis
- Study existing workflows to identify bottlenecks, redundancies, or errors, and report findings to management.
Quality & Compliance: Monitor key performance indicators (KPIs), perform regular quality checks, and make sure all activities follow company and industry regulations.
Problem-Solving & Escalation: Resolve customer or internal operational queries, root-cause immediate errors, and escalate complex issues to supervisors.
- Documentation & Reporting
- Maintain accurate process logs, update workflow documentation, and prepare periodic performance or sales reports.
- Pay
- ₹153,000.00 - ₹849,000.00 per year
- Work Location
- In person
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