Customer Support - Non Voice

Job Description

Position

Customer Support (Non Voice)– WeSage BPM

Location

Ahmedabad, Gujarat

Job Type

Full-Time I On-site

Time

6:30PM to 3:30AM IST (Evening Shift)

About Us

WeSage BPM is a fast-growing Business Process Management company committed to delivering accurate, efficient, and high-quality support services to our clients. We are looking for Client Support Executives who are detail-oriented, adaptable, and eager to work in a dynamic environment.

Position Overview

As a Customer Support Executive, you'll play an important role in maintaining client information, preparing reports, conducting online research, and keeping internal systems up to date. Your work will directly contribute to delivering exceptional service to our clients.

Key Responsibilities

Verify and maintain client records with a high level of accuracy.

Prepare and organize reports, spreadsheets, and business data.

Assist in creating and formatting client presentations and proposals.

Keep CRM platforms and internal databases updated.

Conduct web research to gather and validate information.

Ensure tasks are completed accurately and within deadlines.

Collaborate with internal teams to support daily business operations.

Required Skills

Strong written English communication and attention to detail.

Good knowledge of Microsoft Excel or Google Sheets (sorting, filtering, formulas, and reporting).

Comfortable working with data, documentation, and online research.

Familiarity with CRM software, business applications, or database management is a plus.

Ability to multitask, stay organized, and work independently.

Education & Experience

Graduates or undergraduates from any stream.

Freshers with excellent communication and computer skills are welcome to apply.

Candidates with 6 months to 2 years of experience in Operations, Client Support, Back Office, Customer Service, Data Management, Process Coordination, or Business Support will be preferred.

Work Schedule

5-Day Work Week

Evening/Night Shift (U.S. Business Hours)

Compensation & Benefits

Competitive Salary

Performance Incentives

Provident Fund (PF)

Health Insurance

Yearly Bonus

Career Growth & Learning Opportunities

Supportive and Collaborative Work Environment

Work Location

In person

How to Apply

Call/WhatsApp: +91-8460001175

Email your CV

hr@wesagebpm.com

Apply or share with someone who's looking for an opportunity!

Pay

Up to ₹25,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location

In person