IB
India - Quality Leader
IBM · Bangalore
PayPay not listed
WhereBangaloreKarnataka
TypeFull time
Posted31 Oct4 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
Introduction The Quality Leader will design, establish and govern an enterprise Operations Quality Framework for Business Orchestration Services - India. The role converts client requirements, delivery risks and customer expectations into a consistent operating system across multiple practices including Finance & Accounts, HRTT and R&C supporting clients through multiple channels voice, chat, email and back-office processes. Position will own quality governance, assurance methodology, calibrati…
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