Sky Service Potential - RM_Sky Channel-Contact Centre Inbound_Noida

Kotak Mahindra Bank · Noida

PayPay not listed

WhereNoidaUttar Pradesh

TypeFull time

Posted31 Oct3 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions. Responsibilities Inbound Call Handling: Attend inbound customer cal…

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