Manager - Lead Management - Program - RFB - Mumbai - Lodha (I-Think Techno Campus) - JM

Tata Capital · Across India

Senior

PayPay not listed

WhereAcross India

TypeFull time

Posted1 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description Core Responsibilities: o Lead In-house call center functions to deliver sales and service propositions which align with business strategies, achieving customer satisfaction and financial objectives. In short, to manage core relationships with our call centers. o Manage the daily running of the call centre, including sourcing equipment, effective resource planning and applying call centre strategies and operations o Determine call centre operational strategies by conducting needs ass…

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