EX
Tele Caller
Excel India IMF Private Limited · Bhubaneswar
PayPay not listed
WhereBhubaneswar
TypeFulltime
Posted22 Oct16 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
We are looking for a confident, enthusiastic, and target-oriented Telecaller with 1–2 years of experience in customer communication, lead generation, and follow-ups. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to convert potential leads into customers.
Key Responsibilities
- Make outbound calls to potential customers and follow up on leads.
- Handle inbound customer inquiries and provide relevant information about products or services.
- Generate leads, identify customer requirements, and schedule appointments.
- Explain products and services clearly to prospective customers.
- Maintain accurate records of calls, customer interactions, and follow-ups.
- Follow up with interested prospects to improve conversion rates.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and marketing team to improve lead conversion.
- Maintain professional communication and build positive customer relationships.
- Prepare daily call reports and update customer databases or CRM systems.
Requirements \& Qualifications
- 1–2 years of experience in telecalling, telesales, customer support, or lead generation.
- Excellent verbal communication and interpersonal skills.
- Basic computer knowledge, including MS Excel, email, and CRM tools.
- Good convincing, negotiation, and problem-solving abilities.
- Ability to handle customer objections professionally.
- Target-oriented mindset with a willingness to learn.
- Fluency in English, Hindi, and/or the local language is preferred.
- Minimum qualification: 12th pass or graduate.
Preferred Skills
- Lead follow-up and customer relationship management.
- Sales conversion and appointment scheduling.
- Professional telephone etiquette.
- Time management and teamwork.
- Ability to work independently and meet deadlines.
What We Offer
- Competitive salary based on experience and skills.
- Performance-based incentives.
- Supportive and professional work environment.
- Opportunities for career growth and skill development.
- Pay
- ₹8,600.00 - ₹32,000.00 per month
- Work Location
- In person
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