Automation & CRM Integration Intern

About the Role

ZICA Guwahati is looking for a motivated Automation \& CRM Integration Intern to assist with business process automation, CRM management, API integrations, and WhatsApp communication workflows. The intern will work on real-world automation projects using n8n, Zoho CRM, Meta Lead Ads, and AiSensy.

Key Responsibilities

• Assist in developing and maintaining automation workflows using n8n.

• Work on Meta Lead Ads integration with Zoho CRM for automated lead collection.

• Assist with lead assignment, follow-up scheduling, reminders, and CRM updates.

• Support WhatsApp automation using AiSensy and approved message templates.

• Integrate applications using REST APIs, webhooks, JSON, and OAuth.

• Automate tenant rent reminders, electricity bill notifications, and outstanding dues tracking.

• Maintain Excel and Google Sheets data synchronization.

• Test workflows, troubleshoot errors, and prevent duplicate records or messages.

• Assist with workflow documentation, monitoring, and maintenance.

• Support existing CRM automation projects and new business automation requirements.

Required Skills

• Basic knowledge of programming fundamentals and JavaScript.

• Understanding of JSON, APIs, and webhooks is preferred.

• Interest in workflow automation tools such as n8n, Make.com, or Zapier.

• Basic knowledge of databases, spreadsheets, and CRM systems.

• Good analytical, troubleshooting, and problem-solving skills.

• Willingness to learn new technologies and work on practical projects.

Preferred Qualifications

• BCA, MCA, B.Tech, B.Sc. IT, or a related technical background.

• Academic or personal projects involving programming, APIs, or automation.

• Familiarity with Zoho CRM, WhatsApp Business API, or cloud hosting is an advantage.

What You Will Gain

• Hands-on experience with real business automation systems.

• Practical knowledge of CRM integrations and lead management.

• Experience with WhatsApp Business API and marketing automation.

• Exposure to API development, workflow debugging, and deployment.

Freshers and students with a strong willingness to learn are encouraged to apply.

Pay

₹8,000.00 - ₹10,000.00 per month

Work Location

In person