Customer Support Officer

Handle customer inquiries and provide timely support. Maintain good relationships with customers and ensure satisfaction. Update customer details in CRM software/system. Follow up with customers regarding services, feedback, or pending requests. Maintain daily attendance records of staff/employees. Perform basic administrative tasks such as filing, data entry, documentation, and report preparation. Coordinate with internal teams for smooth workflow. Manage calls, emails, and front-desk communication when required. Ensure records are accurate and updated regularly.