Field Service Technician – Broadband & CCTV

We are looking for a responsible and technically skilled Internet & CCTV Field Technician to handle customer complaints, troubleshooting, installation, and maintenance of our Broadband, CCTV, and other security-related services. 📍 Location: JAIPUR 💼 Experience: 1 Year (Freshers with basic technical knowledge can apply) 💰 Salary: ₹15,000 - ₹20,000 per month Key Responsibilities:Visit customer locations to attend Broadband Internet and technical complaints Troubleshoot internet connectivity, Wi-Fi, router, and ONT-related issues Check and resolve FTTH / Optical Fiber connectivity issues Handle customer complaints related to CCTV Cameras, DVR and NVR systems Troubleshoot camera connectivity, live viewing, recording, and playback issues Handle installation, configuration, and maintenance of CCTV systems Attend complaints related to Video Door Phones and Alarm Systems Coordinate with the NOC and senior technical teams for advanced troubleshooting Provide timely updates on complaint status and ensure proper complaint closure Maintain good customer relationships and ensure customer satisfaction 🧠 Requirements:Minimum qualification: 10th / 12th Pass / ITI / Diploma Basic knowledge of Networking, Internet, Wi-Fi and Routers Knowledge of CCTV Cameras, DVR/NVR installation and troubleshooting Basic understanding of Optical Fiber / FTTH technology will be preferred Ability to identify and resolve technical issues independently Good communication and customer-handling skills Should be comfortable travelling to customer locations Two-wheeler and valid driving licence preferred Preferred Experience: Broadband / ISP / Telecom / CCTV Installation and Maintenance.