Customer Support Executive

We Are Hiring – Tech Mahindra Customer Support Executive – Voice Process Process: UK Telecom | Location: Hyderabad Company: Tech Mahindra Work Location: Bahadurpally, Hyderabad Employment Type: Full-Time Shift: UK Shift (12:30 PM – 9:30 PM) Cab Facility: Two-way cab provided About the Opportunity Tech Mahindra is hiring enthusiastic and customer-focused individuals for its UK Telecom Voice Process in Hyderabad. This is an excellent opportunity for freshers and experienced professionals with strong English communication skills to build a career in the customer service industry. Key Responsibilities Handle inbound and outbound customer calls for UK-based telecom customers. Assist customers with queries related to billing, mobile plans, network connections, and general telecom services. Provide effective solutions and ensure first-call resolution wherever possible. Maintain accurate records of customer interactions. Deliver excellent customer service while meeting quality and productivity targets. Follow company policies, process guidelines, and compliance standards. Eligibility Criteria Freshers and experienced candidates can apply. C2-level English communication skills are mandatory. Excellent verbal communication and active listening skills. Strong problem-solving and customer-handling abilities. Comfortable working in UK shifts. Willingness to work from the office at Bahadurpally, Hyderabad. Benefits Two-way cab facility. Monthly performance-based incentives. Opportunity to work with Tech Mahindra. Career growth opportunities.