Deputy Manager - Warehouse Operations

Responsibilities & Key Deliverables

Key Responsibilities

Logistics Planning & Execution

Serve as the single point of contact for planning and executing outbound logistics operations.

Oversee the complete Order-to-Delivery (O2D) process to ensure timely and efficient product movement.

Coordinate with cross-functional teams to ensure smooth logistics execution and customer fulfillment.

Respond to logistics-related queries from Customer Care and Business teams.

Logistics Operations & Performance Management

Monitor logistics performance across all Logistics Service Providers (LSPs) and drive continuous improvement.

Track logistics KPIs, MIS reports, and operational performance metrics, and implement corrective actions where required.

Ensure qualitative, damage-free deliveries and maintain targeted customer satisfaction levels.

Plan logistics operations to minimize detention time and enhance fleet utilization.

Cost Optimization & Contract Management

Drive logistics cost optimization initiatives without compromising service levels.

Define and manage logistics SLAs, inbound/outbound transportation contracts, and penalty clauses.

Facilitate contract negotiations, periodic reviews, and validations with logistics service providers.

Monitor freight spend and identify opportunities for efficiency improvements.

Data Management & Analytics

Maintain logistics databases, including customer master data, logistics contracts, KPI dashboards, and transportation data.

Leverage analytics to identify trends, improve operational efficiency, and support decision-making.

Ensure accuracy and integrity of logistics data across systems and reports.

Process Excellence & Continuous Improvement

Lead logistics improvement projects such as network optimization, route optimization, and process automation initiatives.

Conduct regular process audits and ensure adherence to standard operating procedures.

Drive implementation of best practices and continuous improvement initiatives.

Compliance & Team Development

Ensure compliance with all statutory, legal, safety, and corporate requirements.

Support capability building through regular training and development initiatives for the team.

Foster a culture of accountability, collaboration, and operational excellence.

Key Deliverables

Achievement of Order-to-Delivery (O2D) targets as per business requirements.

Logistics cost optimization and budget adherence.

High service levels and customer satisfaction through damage-free deliveries.

Effective monitoring and performance management of logistics service providers.

Improved logistics efficiency through continuous improvement and network optimization projects.

Compliance with all logistics-related policies, contracts, and statutory requirements.

Preferred Industries

Logistcs/Cour.Fre.Wh

Logistics

Automotive Industry

Education Qualification

Education

B. Tech / B.E / MBA

General Experience

5-8 years of experience handling logistics, preferably in Auto / FMCG / e-commerce companies and preferably strong command in Logistics & Warehouse Operation

Critical Experience

Required Skills & Competencies

Functional Competencies

Strong understanding of Logistics, Transportation, Warehouse, and Supply Chain Management.

Knowledge of logistics contracting, freight management, and cost optimization.

Experience in driving logistics improvement and transformation projects.

Understanding of Quality Tools, Root Cause Analysis (RCA), and Problem-Solving methodologies.

Good knowledge of procurement processes and vendor management.

Working knowledge of Transportation Management Systems (TMS) and other logistics software solutions.

Preferred knowledge of SAP MM and SD modules.

Analytical & Technical Skills

Strong analytical and data interpretation capabilities.

Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Ability to work with large datasets and generate actionable insights.

System Generated Core Skills

Conflict Management

Negotiation

System Generated Secondary Skills

Job Segment

Warehouse Manager, Warehouse, Manufacturing, Automotive