Counsellor - BDO

Job Description

Career Counsellor / Business Development Officer (BDO)

Department

Operations / Training Center

Location

As per Center Allocation

Reporting To

Center Manager

Role Purpose

Drive learner mobilization, lead generation, counselling, enrollment conversion, and learner engagement while supporting training center operations and placement initiatives.

Key Responsibilities

Lead Generation & Outreach: Conduct field visits to colleges, institutes, and local communities to promote training programs, generate leads, and drive walk-ins.

Counselling & Enrollment: Counsel learners and parents, explain programs and career opportunities, manage admissions, and achieve enrollment targets.

Learner Engagement

Follow up on attendance, training completion, certification, retention, and placement opportunities.

Records & Reporting

Maintain accurate lead databases, update ELITE/MIS/CRM systems, and submit daily reports and lead details.

Center Operations

Support documentation, inventory, infrastructure, enrollment drives, and other center activities as required.

Coordination: Collaborate with the Center Manager, Counsellors, Trainers, Placement Team, Operations Managers, CPT Team, BUSSM, and Business Partners.

Key Expectations

Achieve assigned lead-generation, walk-in, and enrollment targets.

Maintain strong communication, counselling, marketing, and interpersonal skills.

Ensure timely reporting, accurate records, and 100% adherence to SOPs.

Support learner retention, certification, training completion, and placements.

Key Stakeholders

Center Manager, Counsellor, Trainers, Placement Team, Operations Managers, CPT Team, BUSSM, and Business Partners.

Pay

₹15,000.00 - ₹50,000.00 per month

Benefits

Commuter assistance

Flexible schedule

Provident Fund

Work Location

In person