SU
TELECALLER – MARKETING TEAM
SUNTEC ENERGY SYSTEMS PVT LTD · Ahmedabad
Pay₹15,000–20,000a month, as listed
WhereAhmedabadGujarat
TypeFull time
Posted27 Oct15 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list25 named
Customer feedback collectionCustomer records maintenanceComputer operationPhone communicationCall loggingData entry in ExcelComputer literacyOutbound telemarketingEnglishLocal languageClient feedback collectionBusiness etiquettePhone canvassingRespectful communicationGujaratiClient communication managementRecords creationHindiClient communication skillsProfessional phone etiquetteAfter-call work proceduresCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
About this job
We are looking for a confident, friendly, and customer-focused Telecaller to join our Marketing Team at Suntec Energy System.
The primary responsibility of this role is to connect with existing clients and collect their feedback about our products and services.
Key Responsibilities
- Make outbound calls to existing clients to collect feedback.
- Ask clients about their experience with our products and services.
- Record client feedback accurately in the company’s prescribed format.
- Maintain proper records of calls and feedback responses.
- Communicate politely and professionally with clients.
- Share collected feedback with the Marketing Team.
- Ensure a positive customer experience during every interaction.
- Requirements
- Must be fluent in Gujarati, Hindi, and English.
- Good communication and telephone etiquette.
- Friendly, patient, and confident personality.
- Basic computer knowledge, including MS Excel and data entry.
- Ability to listen carefully and record customer feedback accurately.
- Freshers and experienced candidates are welcome.
- A customer-friendly attitude and willingness to learn.
Working Hours & Schedule
- Working Hours
- 10:00 AM to 6:00 PM
- Working Days
- 6 days a week
- Weekly Off
- Every 3rd Saturday off
- Pay
- ₹15,000.00 - ₹20,000.00 per month
- Work Location
- In person
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