Pharmacy Manager

Job Purpose

To manage and supervise hospital pharmacy operations, ensuring the safe, timely, and cost-effective procurement, storage, dispensing, and distribution of medicines and medical supplies in compliance with applicable regulatory requirements and hospital policies.

• Key Roles and ResponsibilitiesA. Pharmacy Operations Management

Manage day-to-day operations of inpatient, outpatient, and emergency pharmacies, as applicable.

Ensure timely dispensing and distribution of medicines to patients and hospital departments.

Maintain adequate stock levels and ensure the availability of essential and life-saving medicines.

Establish and implement pharmacy policies, procedures, and standard operating procedures (SOPs).

Ensure proper prescription validation, dispensing accuracy, and medication safety practices.

B. Inventory and Procurement Management

Plan and monitor medicine and medical consumable requirements.

Coordinate with the purchase department, vendors, and authorized suppliers.

Monitor minimum and maximum stock levels, reorder points, and stock turnover.

Prevent stock-outs, overstocking, expiry, pilferage, and wastage.

Ensure proper storage of medicines, including cold-chain products and temperature-sensitive items.

Monitor near-expiry, expired, damaged, and recalled medicines and ensure appropriate segregation and disposal.

C. Regulatory Compliance and Documentation

Ensure compliance with applicable drug laws, pharmacy regulations, and hospital policies.

Maintain valid licenses, statutory records, purchase invoices, and dispensing records as applicable.

Ensure appropriate handling and documentation of narcotic, psychotropic, and other controlled medicines in accordance with applicable laws.

Prepare the pharmacy for internal audits, external inspections, and accreditation assessments.

Ensure compliance with applicable NABH standards, where relevant.

D. Patient Safety and Clinical Coordination

Promote rational use of medicines and medication safety.

Coordinate with doctors, nurses, and clinical teams regarding medicine availability, prescription clarification, and medication-related concerns.

Monitor medication errors, dispensing errors, and adverse drug reaction reporting.

Support antimicrobial stewardship, formulary management, and medication reconciliation initiatives, as applicable.

Ensure appropriate counselling for patients receiving medicines from the pharmacy.

E. Financial and Cost Control

Monitor pharmacy budgets, operating expenses, and inventory costs.

Review purchase prices, vendor performance, and medicine consumption patterns.

Monitor slow-moving and non-moving inventory.

Analyze pharmacy profitability, wastage, and stock discrepancies.

Implement cost-control measures without compromising patient safety or quality of care.

F. Team Management and Training

Supervise pharmacists, pharmacy technicians, assistants, and store personnel.

Prepare duty rosters and ensure adequate staffing across shifts.

Verify staff qualifications, registrations, and competency requirements, as applicable.

Conduct training on dispensing procedures, medication safety, inventory management, and regulatory compliance.

Monitor employee performance, discipline, productivity, and adherence to SOPs.

G. Quality Assurance and Reporting

Conduct regular stock verification and pharmacy audits.

Monitor key performance indicators (KPIs) and implement corrective and preventive actions.

Investigate medication discrepancies, complaints, and operational incidents.

Prepare daily, monthly, and annual pharmacy reports for hospital management.

Drive continuous improvement in pharmacy service quality and patient satisfaction.

Pay

₹40,000.00 - ₹50,000.00 per month

Benefits

Paid sick time

Provident Fund

Work Location

In person