Jobs›Receptionist Cum, Lucknow

Receptionist cum Telephone Operator

The Lilli Production house · Lucknow
Pay₹8,000–20,000a month, as listed
WhereLucknowUttar Pradesh
TypeFull time
Posted29 Oct6 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list44 named
Computer operationCollaboration with salesMeeting coordinationEmail communicationInbound customer enquiry call handlingCoordination with sales teamsPhone communicationCall loggingDigital register maintenanceVisitor log maintenanceCustomer appointment bookingComputer literacyOperations coordinationGreeting customersClient enquiry handlingInbound voiceCross-departmental liaisonEnglishEmail softwareLocal languageAdministrative experienceMeeting schedulingBusiness etiquetteStakeholder coordinationHospitality industry experienceClient servicesRespectful communicationOrganisational skillsTelephone systemsProductivity softwareSecretarial workHindiClient communication skillsVisit schedulingProfessional phone etiquetteCommunication skillsVisitor managementSales follow-upClient liaisonTeam coordinationOffice phone managementReception managementFront office managementOffice record organisation
About this job

We are looking for a professional, well-organized, and confident Receptionist cum Telephone Operator to manage front-desk operations, handle incoming and outgoing calls, coordinate appointments, and assist with daily office administration.

The ideal candidate should have excellent communication skills, a polite personality, and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

Welcome clients, visitors, and business associates professionally.

Answer, screen, and transfer incoming telephone calls.

Make follow-up calls to clients, leads, and prospective customers.

Handle enquiries regarding the company's services and direct them to the appropriate department.

Schedule appointments and maintain meeting calendars.

Maintain visitor records, call logs, and basic office documentation.

Respond to WhatsApp messages and enquiries when required.

Coordinate with the sales, photography, videography, and management teams.

Maintain front-desk organization and ensure smooth daily office operations.

Required Skills and Qualifications

Minimum 2 years of experience in reception, telephone operations, or front-office administration.

Excellent verbal communication skills in Hindi and basic to good English.

Professional telephone etiquette and a polite, confident personality.

Basic computer knowledge, including email, MS Office, and WhatsApp.

Good organizational skills and the ability to handle multiple tasks.

Punctual, responsible, presentable, and customer-focused.

Preferred Candidate

Candidates with experience in a media company, production house, hotel, corporate office, or customer service environment will be preferred.

Pay
₹8,000.00 - ₹20,000.00 per month
Work Location
In person

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