Cafe Manager

About The House Cafe

The House Cafe is a modern vegetarian café in Jaipur, offering a unique experience with quality food, beverages, a welcoming atmosphere, and lifestyle facilities. We are looking for an experienced, responsible, and energetic Cafe Manager to oversee daily operations and ensure excellent customer service.

Job Responsibilities

Cafe Operations

Manage and supervise day-to-day café operations.

Ensure smooth coordination between kitchen, barista, and serving staff.

Maintain service quality, food standards, and operational efficiency.

Ensure the café is clean, organized, and well-maintained.

Monitor opening and closing procedures.

Staff Management

Supervise, train, and manage café employees.

Prepare staff schedules and manage shift allocation.

Monitor staff performance, attendance, and discipline.

Ensure professional behaviour and teamwork among employees.

Handle staff-related concerns and operational issues.

Customer Service

Ensure excellent customer service and guest satisfaction.

Handle customer feedback, complaints, and special requests.

Maintain a welcoming and professional environment.

Build positive relationships with regular customers.

Inventory & Purchase Management

Monitor food, beverages, and other stock levels.

Manage inventory and coordinate with suppliers.

Ensure proper stock maintenance and minimize wastage.

Monitor daily consumption and purchase requirements.

Cash & Sales Management

Handle daily cash, billing, and POS operations.

Monitor daily sales and prepare sales reports.

Maintain expense records and operational reports.

Ensure proper cash handling and billing accuracy.

Help achieve monthly sales and business targets.

Quality & Hygiene

Ensure food safety, hygiene, and cleanliness standards.

Conduct regular checks of the kitchen, dining area, and service stations.

Ensure proper food storage and handling procedures.

Business Growth

Suggest ideas to improve café operations and customer experience.

Support promotional activities and special events.

Identify opportunities to increase sales and customer retention.

Help maintain the brand image and reputation of The House Cafe.

Requirements

2–4 years of experience in café, restaurant, or hospitality management preferred.

Previous experience managing a team.

Strong leadership and communication skills.

Knowledge of restaurant operations, billing, and POS systems.

Understanding of inventory and stock management.

Basic knowledge of sales, expenses, and reporting.

Good problem-solving and decision-making abilities.

Ability to work under pressure and manage busy hours.

Professional attitude and customer-focused approach.

Preferred Skills

Cafe / Restaurant Operations Management

Team Leadership & Staff Management

Customer Relationship Management

Inventory & Vendor Management

POS & Billing Operations

Sales Monitoring & Reporting

Food Safety & Hygiene Standards

Salary

Negotiable, based on experience and skills.

Benefits

Growth opportunities.

Friendly and professional working environment.

Opportunity to take ownership of café operations.

Pay

₹20,000.00 - ₹50,000.00 per month

Work Location

In person