Logistics Coordinator

Job Title

Logistics Coordinator

Job Location

Bengaluru, Karnataka, India

Job Location Type

Remote

Job Contract Type

Full-time

Job Seniority Level

Job Overview

Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Essential Functions

Advise Project Management on correct shipping materials and documentation to order for global studies

Coordinate any special arrangements with couriers

Gather data from PM about kit contents, site lists, etc

• , during protocol design

Prepare commercial invoices, letters of instruction, and letters to airport police, and oversee pre-printed air bills to supply to sites to ensure specimens will be shipped in compliance with each county’s regulations and each courier’s specifications

Operate all courier systems to prepare package address labels, invoices and other associated documentation correctly, professionally and in a timely manner

Liaise with courier IT departments to ensure prompt rectification of any system faults

Ensure system upgrades are implemented with minimum impact to business

Maintain all shipping machines address databanks and keep them up-to-date

Liaise closely with the Project Management group to ensure accuracy of address details in QLIQVIA, particularly at study start-up

QC all shipping documentation prior to shipping

• check shipments against manifest

Track and trace shipments and follow up problem shipments to ensure they are progressed and delivered rapidly

Monitor inventory level requirements and maintain a minimum operating stock level for all couriers’ material as required

Train new staff in the operation of all courier systems

Monitor processes within Logistics with a view to increasing quality and efficiency of current method of operation

Produce all courier manifest reports each evening, ensuring that they are retained as a record

Responsible for all record keeping and archiving of quality data

Maintain filing and archiving system for all shipping material for all couriers used

Maintain a record of returned/damaged shipments

Produce monthly metrics reports relating to the Logistics group and Courier performance Maintain current knowledge of customs and shipping regulations/restrictions for import/export worldwide

• communicate changes effectively

Maintain current knowledge regarding Dangerous Goods shipping

Ensure that all paperwork generated by photocopying is done in a quality manner to provide a professional appearance, and that all faxed documentation is of a professional appearance prior to faxing

Courier invoice exception resolutions for billing purposes Assist Finance with VAT obtaining VAT reports and recovery efforts

Research and report on shipment and service inquiries from internal and external clients

May have routine or ad-hoc contact with study Sponsor(s) Provide site address corrections data to PM for correction in source systems from Courier exception reports

Qualifications

• High School Diploma or equivalent

Other IATA certification in Dangerous Goods regulations

• 2 year of related experience.

Good communication and problem-solving skills.

Detail-oriented, thorough, and well-organized.

Ability to grasp general concepts of import/export regulations.

Ability to work in a fast-paced, high-stress environment.

Ability to establish and maintain effective working relationships with co-workers, managers and clients

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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Originally posted on Himalayas