Zoho Development & Implementation Engineer

Category

IT Services

Location

Roles and Responsibilities

Analyze, design, develop, test, and implement Zoho One applications

Develop custom APIs, methods, and functions as a software developer

Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho

Effectively utilize Zoho modules features to automate various business processes

Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency

Integrate Zoho applications with other Zoho applications

Review, proofread, and format all correspondence to ensure accuracy and completeness

On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources

Assist users in day-to-day questions or technical concerns

Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates

Create custom tools and scripts to automate the manual business processes, within or outside of Zoho

Maintain daily, weekly and monthly reports

Requirements

Desired Candidate Profile

Custom Zoho development using Zoho Creator (Minimum 1 year experience)

Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects , Zoho Desk, Zoho People , Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience)

Exceptional problem solving, organizational, and prioritization skills

Ability to work independently and as a member of a team, including coordinating with all levels of management and staff

Ability to plan and manage multiple tasks and projects with minimal supervision

Ability to maintain focus over an extended period

Capable of troubleshooting - find answers and solutions and utilize resources when needed

Detail-oriented and thorough in completing tasks

Understands the importance of safeguarding all critical data, information, and communication.

• - Implementation, Administration and Configuration of Zoho One Ecosystem Applications.

• - Support and Training to Users of the Zoho One Ecosystem.

• - IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.

• - Documentation of the evidence of Support and Digitization evidence documentation.

• - Functionality tests and Quality Assurance in Developments.

• - You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meetings, or email with clients.

• - Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.

Requirements

Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.

Fluent English.

A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.

You will work under a confidentiality agreement.

Benefits

Perks and Benefits

Monday - Friday; 10:30 to 19:00

Saturday - 10:30 to 15:30

Sunday - Holiday

Job Type

Full-time

Pay

From 25,000 per month to 40,000 as per experience

Experience

Zoho One

2 years (Required)

Language

English (Required)

RoleSoftware Development - Other

Industry TypeMedical Services / Hospital

Functional AreaEngineering - Software & QA

Employment TypeFull Time, Permanent

Role CategorySoftware Development

Education

UG

Graduation Not Required

DetailsOriginally posted on Himalayas