Senior Manager, Service Management & Automation

eClinical Solutions · Bangalore

Senior

PayPay not listed

WhereBangaloreKarnataka

TypeFull time

Posted1 Nov6 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

OVERVIEW The Senior Manager, Service Management & Automation owns the IT service management practice and the automation and agent estate for Enterprise Technology & Operations. The role has three parts. The first is practice: owning incident, problem, service request, change and continual improvement as governed ITIL practices, together with the classification standard and data quality that make them measurable. The second is performance: aggregating and reporting service results across all fou…

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