Collection Executive

GANPATI HOMEZ

Job Description – Collection Executive

Position

Collection Executive / Recovery Executive

Department

Accounts / Collections

Location

Bhubaneswar, Odisha

Experience

1–4 Years

Employment Type

Full-Time

About the Role

Ganpati Homez is looking for a strong, disciplined and result-oriented Collection Executive to manage outstanding payments and strengthen the company’s collection process. The candidate will be responsible for regular customer follow-ups, payment recovery, field visits and maintaining proper collection records.

Key Responsibilities

• Follow up with customers for pending and overdue payments through calls, WhatsApp and personal visits.
• Conduct field visits for payment collection whenever required.
• Maintain regular follow-up with customers until outstanding amounts are cleared.
• Coordinate with the Sales, Accounts and Management teams regarding pending payments.
• Prepare and maintain daily collection reports and outstanding statements.
• Track customer-wise outstanding amounts, promised payment dates and payment status.
• Ensure timely collection as per agreed payment terms.
• Escalate long-pending or critical accounts to management with proper details.
• Maintain professional communication while handling payment-related discussions.
• Assist in developing an effective system for reducing outstanding receivables and improving cash flow.

Candidate Requirements

• 1–4 years of experience in Collection / Recovery / Accounts Receivable / Field Collection preferred.
• Strong communication and negotiation skills.
• Confident personality with the ability to handle difficult payment follow-ups professionally.
• Strong follow-up and convincing ability.
• Willingness to travel for customer visits within Bhubaneswar and nearby areas.
• Basic knowledge of MS Excel and payment/collection records.
• Must be disciplined, punctual, responsible and target-oriented.
• Candidates with experience in real estate, interior, construction, building materials, hardware or similar industries will be preferred.

Key Skills

Collection \& Recovery \| Outstanding Follow-up \| Field Visit \| Customer Handling \| Negotiation \| Payment Tracking \| MIS Reporting \| MS Excel \| Strong Communication

What We Expect

We are looking for a firm but professional collection professional who can take ownership of outstanding payments, maintain consistent follow-ups and contribute directly towards improving the company's collection efficiency.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person