Sales Manager

Job Title: Sales Manager (Retail & Luxury Fashion)Location: Gurugram / Delhi NCR Compensation (CTC): ₹10,00,000 – ₹12,00,000 per annum Experience: 10+ Years (Proven background in Premium / Luxury Apparel or Designer Studio Sales) Education: Graduate in any discipline; Diploma/Degree from NIFT/FDDI/Pearl Academy or BBA/MBA (Retail/Marketing) preferred Key Responsibilities 1. Revenue & Retail Targets Drive and achieve monthly, quarterly, and annual store revenue goals. Monitor and improve key retail KPIs: Footfall Conversion, Average Order Value (AOV), Units Per Transaction (UPT), and Sales per Sq. Ft. Formulate seasonal sales strategies for bridal, festive, and trunk-show collections. 2. Clienteling & VIP Relationship Management Lead high-ticket consultations, bespoke/made-to-order bookings, and bridal appointments. Build and maintain a loyal clientele database of High-Net-Worth Individuals (HNWIs) to drive repeat footfall. Handle high-touch client escalations regarding custom fits, alterations, and deliveries smoothly. 3. Team Leadership & Store Operations Manage, mentor, and motivate a team of retail stylists and sales executives; conduct daily target and grooming briefings. Supervise floor operations: POS billing, cash/card reconciliations, inventory stock audits, and shrinkage control. Oversee Visual Merchandising (VM) standards, window curation, and product displays in alignment with brand aesthetics. Core Skill RequirementsHigh-Ticket Consultative Selling: Mastery in storytelling, luxury styling, and converting bridal/premium walk-ins. Garment & Fabric Fluency: Solid understanding of silhouettes, embroideries, weaves, and customized fits. Operational Command: Proficient in retail POS software, MS Excel, inventory logs, and CRM databases. Leadership & Polish: Impeccable grooming, high-touch luxury retail etiquette, and strong team motivation skills.