Jobs›Frontdeskagent, Surat

FrontDeskAgent(English-Speaking)

Kiotel Hospitality · Surat
Pay₹21,000–35,000a month, as listed
WhereSuratGujarat
TypeFull time
Posted2 Nov8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list18 named
Guest check-in and check-outComputer operationCustomer communicationComputer literacyWriting skillsClient enquiry handlingIn-person customer serviceHotel and accommodation guest check-inEnglishCommunication platformsMaster's degreeHotel and accommodation guest check-outClient servicesComputer skillsClient communication skillsCommunication skillsClient liaisonReception management
About this job

FLUENT ENGLISH REQUIRED

WORK FROM OFFICE

Location
Althan, Surat

AGE LIMIT 35 YEARS

WORK FROM OFFICE - SURAT, GJ

VIRTUAL FRONT DESK FOR US-BASED HOTELS

FLUENT ENGLISH REQUIRED

WORK FROM OFFICE

Location
Althan, Surat

FLUENT ENGLISH REQUIRED

Position Type
Full-Time

WORK FROM OFFICE

Shift Timings
7 am - 3 pm, 3 pm - 11 pm, 11 pm - 7 am
Days of Work
6 days a week
Salary Range
₹21,000 to ₹35,000 per month

WORK FROM OFFICE

Responsibilities

Provide assistance to hotel guests by handling check-in and check-out processes.

Respond promptly and professionally to guest inquiries and concerns.

Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.

Collaborate with the on-site hotel staff to ensure seamless guest experiences.

Maintain a high level of empathy, patience, and customer service while addressing guest needs.

Requirements

Strong communication skills in English, both written and spoken.

Prior customer service experience is a plus

Flexibility to work in rotational shifts.

A passion for delivering exceptional customer experiences.

Basic computer skills and proficiency in using virtual communication tools.

Benefits

Competitive salary within the range of ₹21,000 to ₹35,000 per month.

Opportunity to work and contribute to a global hospitality network.

Comprehensive training and ongoing support to enhance customer service skills.

Exposure to the hospitality industry and guest service operations.

Dynamic and collaborative work environment.

FLUENT ENGLISH REQUIRED

Pay
₹21,000.00 - ₹35,000.00 per month
Work Location
In person

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